Who we are and who is responsible
A coordination body that takes responsibility — not an information broker.
What we do
Seven service lines: medical coordination, appointment coordination, translation and accompaniment, travel and accommodation, local concierge, document assistance, communication support.
What we do not do
Entity information
- Registered entity
- To be published (gate G1 open)
- Contact
- Via the contact page
- Response time target
- Urgent 2 h / routine 24 h (targets — no measured data yet)
Content responsibility
The content owner and medical reviewer are both pending appointment; the site states this as-is (see the trust block at the bottom of every page).
FAQ
Are you a travel agency?
No. Travel is a small part; our core is medical coordination and accompaniment, with no part in medical decisions.
What is your relationship with hospitals?
Engagement in progress. We are not a hospital and not a hospital’s agent.
Who reviews your content?
Medical content is reviewed by the medical reviewer — currently pending appointment. We state this as-is and invent no names.
Where do complaints go?
Submit via the contact page; we log and process complaints through the workflow.
What happens next
Every step is handled by people; you can also simply ask one question first.
Content responsibility
- Content owner
- pending appointment
- Medical reviewer
- pending appointment（G4）
- Published
- 2026-09-21
- Last reviewed
- 2026-10-08
- Sources
- Key facts come from public sources (official bodies, hospitals’ public listings); sources are references, not endorsements.
- Submit a correction
- Corrections log