Service fee: four packages
One fixed fee for a process where someone is accountable.
| Package | Price (service fee) | Typically covers |
|---|---|---|
| A | ¥1,200 | Basic screening (SP-HC01) |
| B | ¥2,400 | Single elective surgery / medium check-up Covers: refractive surgery, cancer screening, cataract, scar revision (single), executive check-up, cardio screening |
| C | ¥4,800 | Complex surgery / course-based Covers: dental implants, joint replacement, spine rehabilitation, endoscopic resection, scar revision (course), family check |
| D | ¥9,800 ~ 15,800 | Serious-illness multi-course (confirmed item by item before signing) Covers: interventional ablation (from ¥9,800), pediatric surgery (from ¥12,800) |
Hospital charges are not part of the package: they are reference ranges, subject to the hospital’s actual charges on the day, paid by you directly at the hospital.
What is included
Medical coordination, appointment coordination, translation with native-language accompaniment, travel and accommodation coordination, local concierge, document assistance, communication support.
What is not included
Hospital charges, medicines, consumables, hospitalisation, visa fees, flights, insurance, and any third-party costs.
See the fee boundary: how the two amounts split
FAQ
Is the service fee refundable?
Per the terms of service. We promise no unconditional refunds.
Can you issue invoices?
The service fee comes with a VAT invoice for consulting services; hospital-fee receipts come from the hospital.
Can payment be split?
Per the contract.
Why is Package D a range?
Package D covers multi-course serious-illness services; the price settles only after item-by-item confirmation before signing.
What happens next
Every step is handled by people; you can also simply ask one question first.
Content responsibility
- Content owner
- pending appointment
- Medical reviewer
- pending appointment(G4)
- Published
- 2026-09-21
- Last reviewed
- 2026-10-08
- Sources
- Key facts come from public sources (official bodies, hospitals’ public listings); sources are references, not endorsements.
- Submit a correction
- Corrections log