Service fee: four packages

One fixed fee for a process where someone is accountable.

This page lists the platform service fee only. For hospital charges see the fee-boundary page — they are set and collected by the hospital.
Package Price (service fee) Typically covers
A¥1,200 Basic screening (SP-HC01)
B¥2,400 Single elective surgery / medium check-up
Covers: refractive surgery, cancer screening, cataract, scar revision (single), executive check-up, cardio screening
C¥4,800 Complex surgery / course-based
Covers: dental implants, joint replacement, spine rehabilitation, endoscopic resection, scar revision (course), family check
D¥9,800 ~ 15,800 Serious-illness multi-course (confirmed item by item before signing)
Covers: interventional ablation (from ¥9,800), pediatric surgery (from ¥12,800)

Hospital charges are not part of the package: they are reference ranges, subject to the hospital’s actual charges on the day, paid by you directly at the hospital.

What is included

Medical coordination, appointment coordination, translation with native-language accompaniment, travel and accommodation coordination, local concierge, document assistance, communication support.

What is not included

Hospital charges, medicines, consumables, hospitalisation, visa fees, flights, insurance, and any third-party costs.

See the fee boundary: how the two amounts split

FAQ

Is the service fee refundable?

Per the terms of service. We promise no unconditional refunds.

See the related page →

Can you issue invoices?

The service fee comes with a VAT invoice for consulting services; hospital-fee receipts come from the hospital.

See the related page →

Can payment be split?

Per the contract.

See the related page →

Why is Package D a range?

Package D covers multi-course serious-illness services; the price settles only after item-by-item confirmation before signing.

See the related page →

What happens next

Every step is handled by people; you can also simply ask one question first.

Content responsibility

Content owner
pending appointment
Medical reviewer
pending appointment(G4)
Published
2026-09-21
Last reviewed
2026-10-08
Sources
Key facts come from public sources (official bodies, hospitals’ public listings); sources are references, not endorsements.
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